Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of John Jodlowski

John Jodlowski

March 19, 2026

5  out of  5
rating by John Jodlowski
"Kressa made the transfer of my auto insurance to North Carolina seamless and straightforward. I will definitely use her again for my insurance needs."
We responded:
"Thank you, John! I'm glad to hear that Kressa made your insurance transfer to North Carolina smooth and easy. We appreciate your trust and look forward to assisting you with any future insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Jordan Ramsey

Jordan Ramsey

March 12, 2026

5  out of  5
rating by Jordan Ramsey
"Kressa has been wonderful to work with. She was able to put a policy in place for me after hours to help me with a private vehicle sale. Great prices and service, highly recommend."
We responded:
"Thank you, Jordan! I'm happy to hear that Kressa provided you with excellent service and was able to assist with your policy needs after hours. Your recommendation means a lot to us. If you need anything else, feel free to reach out anytime!"
Profile photo of Diane Pevear

Diane Pevear

March 11, 2026

5  out of  5
rating by Diane Pevear
"Drew and Nathan met all my expectations with very professional and courteous assistance. They answered all my questions and I am very satisfied with the service I received at the Jonathan Calhoun State Farm Office In Wilmington, North Carolina."
We responded:
"Hey, Diane! Thank you for sharing your experience with Drew and Nathan and for recognizing the professional and courteous assistance they provided while helping with your homeowners insurance questions. I appreciate you choosing our Wilmington office and am glad to hear you were satisfied with the service you received."
Profile photo of Carrie Zeigler

Carrie Zeigler

March 9, 2026

5  out of  5
rating by Carrie Zeigler
"Great experience, quick and easy to get renters insurance. Price was incredible. Casey was quick and efficient!"
We responded:
"Carrie, thank you for your wonderful feedback! I'm happy to hear that Casey made the process of getting renters insurance quick and easy for you. It's great to know you found the price incredible as well. If you have any more questions or need assistance, feel free to reach out anytime!"
Profile photo of Donna West

Donna West

March 9, 2026

5  out of  5
rating by Donna West
"Drew was super helpful when I called late in the day to get homeowners coverage for the house we had just closed on. He was able to start the process and complete it the next day."
We responded:
"Thank you for reaching out! I'm pleased to hear that we were able to assist you with your homeowners coverage promptly and effectively. Our team is dedicated to delivering outstanding service, especially when time is of the essence. If there's anything more you need, please don't hesitate to contact us!"
Profile photo of Robbi Lycett

Robbi Lycett

February 25, 2026

5  out of  5
rating by Robbi Lycett
"Nathan did a great job for me with several policies. He was prompt, communicated regularly and helped me understand differences between FL and NC. I recommend Nathan! Thanks Nathan!"
We responded:
"Thank you, Robbi! I'm glad Nathan was able to assist you with your policies and provide clear communication. We appreciate your recommendation and are here for any future insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Cameron Lefler

Cameron Lefler

February 25, 2026

5  out of  5
rating by Cameron Lefler
"I recently called this office in order to get a quote on vehicle insurance. Nathan answered on the very first ring and promptly went about calculating the best coverage and rate possible for my truck. I know next to nothing about insurance but he took time to explain each and every separate component of the policy that he presented. All information was given in a clear, concise, and professional manner and I'm very grateful for the time Nathan took to help me understand the policy. I would not hesitate to reach out for coverage of your own."
We responded:
"Thank you, Cameron, for sharing your experience! I'm happy to hear that Nathan was able to assist you so effectively and provide clear explanations. We appreciate your trust and are always here to help with any insurance needs you might have. Let us know if there's anything else we can do for you!"
Profile photo of Trisha Morgan

Trisha Morgan

February 18, 2026

5  out of  5
rating by Trisha Morgan
"Chris was a big help. Great customer service"
We responded:
"Thank you, Trisha! I'm glad you received great customer service. We appreciate your feedback and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Kate Biegler

Kate Biegler

February 5, 2026

5  out of  5
rating by Kate Biegler
"Kressa O'Connor was fantastic to work with on getting a homeowners policy for my new condo. Highly recommended!"
We responded:
"Thank you, Kate, for the fantastic 5-star rating! I'm grateful for your support and happy to know you had a positive experience with our office."
Profile photo of Nathan Windham

Nathan Windham

January 31, 2026

5  out of  5
rating by Nathan Windham
"Kressa was a huge help in getting my insurance transferred. Very responsive and communicated with me throughout the whole process."
We responded:
"Thank you, Nathan! I'm happy to hear that Kressa was able to assist you with your insurance transfer. Our team is committed to providing responsive and clear communication. If you need anything else, feel free to reach out!"
Profile photo of Starr Watson

Starr Watson

January 30, 2026

5  out of  5
rating by Starr Watson
"My State Farm agency is the 507 Shipyard Blvd office, and my agent is Casey Marshburn who I would like to nominate for Sainthood! I recently had a problem with the credit card company I use for autopay, and their Customer Service had me pulling my hair out. This required multiple phone calls and emails to Casey, as well as two changes to my payment set up. Casey was helpful, supportive, and ha the patience of Job! I unconditionally recommend this office and this rep."
We responded:
"Thank you, Starr, for sharing your experience! I'm delighted to hear that Amy made such a positive impact on your decision. Her professionalism and sense of humor truly shine through, and we're grateful to have her on our team. If you need any further assistance or have questions, please feel free to reach out."
Profile photo of Devin Ripper

Devin Ripper

January 27, 2026

5  out of  5
rating by Devin Ripper
"Kressa O’Connor sets the standard for what an exceptional auto insurance agent should be. From the initial consultation through policy execution, she demonstrated a rare combination of deep industry knowledge, professionalism, and genuine client advocacy. She took the time to thoroughly explain coverage options, identify gaps others often overlook, and tailor a policy that provided strong protection at a competitive rate—without any pressure or upselling. What truly distinguished Kressa is her responsiveness and attention to detail. Questions were answered promptly and clearly, If you’re looking for an auto insurance agent who is knowledgeable, transparent, dependable, and truly works in your best interest, I can recommend Kressa O’Connor without hesitation."
We responded:
"Hey Devin! Thanks for letting us know that Kressa provided thorough support with your auto, commercial, and general liability insurance. It’s great that all coverage options were clearly explained and questions were answered promptly. We really appreciate you taking the time to share your experience!"
Profile photo of Roger Kaufold

Roger Kaufold

January 27, 2026

5  out of  5
rating by Roger Kaufold
"This office is wonderful to work with. Very knowledgeable, friendly and professional staff, esp. Casey. They are prompt at returning phone calls too. Switching all my insurances to State Farm."
We responded:
"Thank you, Roger! I'm happy to hear that you find our office wonderful to work with and appreciate our knowledgeable and friendly team, especially Casey. It's great to know that our prompt communication made a difference for you. We're excited to have you switch all your insurances to State Farm. Let us know if there's anything else we can assist you with!"
Profile photo of Devin Ingram

Devin Ingram

January 26, 2026

5  out of  5
rating by Devin Ingram
"I have had a great experience working with Nathan on my home insurance. Highly recommend!"
We responded:
"Thank you, Devin! I'm happy to hear about your positive experience with Nathan regarding your insurance. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Benjamin Grooters

Benjamin Grooters

January 26, 2026

5  out of  5
rating by Benjamin Grooters
"Working with Nathan has been a pleasure! Always helpful and attentive to our needs. 10/10 recommend working with this agency."
We responded:
"Thank you, Benjamin! I'm happy to hear that Nathan has been helpful and attentive to your needs. We appreciate your recommendation and are committed to providing excellent service. If you ever need anything else, feel free to reach out!"
Profile photo of Kirstin Lunaas

Kirstin Lunaas

January 21, 2026

5  out of  5
rating by Kirstin Lunaas
"Everyone is always eager to help when I have any questions. Casey has been very helpful with my inquiries about adding a new car to my policy!"
We responded:
"Thank you, Kirstin! I'm happy to hear that our team, especially Casey, has been helpful with your inquiries. We’re committed to providing the best support possible. If you have any more questions or need further assistance, feel free to reach out!"
Profile photo of Ashley Shannon

Ashley Shannon

January 5, 2026

5  out of  5
rating by Ashley Shannon
"I was shopping around for disability income and Drew was extremely helpful! He answered all my questions and was very knowledgeable about the subject. Everything was explained clearly so I understood the options I had and how it worked to help me! It feels good to know my paycheck is protected in case of an emergency."
We responded:
"Thank you, Ashley! I'm happy to hear that Drew was able to assist you with your questions and provide clear explanations. It's great to know you feel secure with your protection. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Barbara Seman

Barbara Seman

January 5, 2026

5  out of  5
rating by Barbara Seman
"As a new resident in North Carolina, Kressa OConnor helped me navigate insurance practices and needs relevant to NC for home and auto. Super responsive and diligent about finding ways to save money prudently were high on her list. With Kressa I feel like I have a partner in helping me make the best decision for me."
We responded:
"Thank you for your wonderful feedback, Barbara! I'm happy to hear that Kressa was able to assist you with your insurance needs in North Carolina. It's great to know you feel supported in making the best decisions for your home and auto coverage. If you need anything else, feel free to reach out!"
Profile photo of Toni Work

Toni Work

December 18, 2025

5  out of  5
rating by Toni Work
"Kressa O’Connor has been wonderful to work with! Always patient, kind and helpful even saving me more money than anticipated with my policy. Highly recommended"
We responded:
"Thank you, Toni! I'm happy to hear that Kressa has been so helpful and kind in assisting you with your policy. It's great to know she exceeded your expectations. If you need anything else, feel free to reach out!"
Profile photo of Jason Goodwin

Jason Goodwin

December 2, 2025

5  out of  5
rating by Jason Goodwin
"Kressa was wonderful, made the process very easy and fun! Very happy with the quote and she even was able to save me money!"
We responded:
"Thank you, Jason! I'm glad to hear that Kressa made your experience enjoyable and straightforward. It's great to know you're satisfied with the quote and the savings. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Hades Paganism

Hades Paganism

November 24, 2025

5  out of  5
rating by Hades Paganism
"Kressa O’Connor answers the phone just about every time I call my local state farm office to make my vehicle payment and today Kressa said your payment is for now on 73.97 and that is your big savings reward for being accident free and I told Kressa your the best and made my day and then Kressa wished me a happy Thanksgiving and emailed me my receipt and I wished Kressa O'Connor a happy Thanksgiving too and have a wonderful day. P.S. my local State Farm is very professional and friendly. Sincerely Marty and Christine"
We responded:
"Hey, there! I’m so glad to hear Kressa picked up your call and walked you through the new auto payment amount. It’s wonderful that her update brightened your day and that you both shared warm Thanksgiving wishes. We appreciate you mentioning how helpful and friendly your local office feels, and thank you for touching on your life, property, auto, renters, and general liability coverage."
Profile photo of Kevin Housand

Kevin Housand

November 21, 2025

5  out of  5
rating by Kevin Housand
"Very polite and very helpful!! I got a great quote and great results can't beat State farm!!"
We responded:
"Kevin, thank you for your feedback! I'm happy to know you found our service polite and helpful. It's great to hear you received a quote and results that met your expectations. Let us know if there's anything else we can assist you with!"
Profile photo of Jan Mclean

Jan Mclean

October 25, 2025

5  out of  5
rating by Jan Mclean
"Kressa is amazing. She gets the job done."
We responded:
"Thank you, Jan! I'm happy to hear that Kressa provided you with such excellent service. Our team is dedicated to delivering the best experience possible. If you need anything else, feel free to reach out!"
Profile photo of Kyle Williams

Kyle Williams

October 24, 2025

5  out of  5
rating by Kyle Williams
"I've never had a bad experience with these guys! If you want the fastest service, the smoothest process, and overall best customer service I've ever had with State Farm, talk to Casey! He is the absolute man and will take care of whatever you need. Thanks again all for such great service to your community."
We responded:
"Thank you, Kyle! I'm really happy to hear that Casey and our team have provided you with such excellent service. We strive to make every interaction smooth and efficient. If there's anything else we can do for you, just let us know!"
Profile photo of Tanner Briggs

Tanner Briggs

October 23, 2025

5  out of  5
rating by Tanner Briggs
"I was moving from CO to NC and Casey was able to help me out and get everything sorted out for me in no time. Highly recommend"
We responded:
"Thank you, Tanner! I'm happy to hear that Casey was able to assist you with your move from CO to NC so efficiently. We appreciate your recommendation and are always here to help with any insurance needs you may have. Let us know if there's anything else we can do for you!"