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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Billy Rowland

February 10, 2025

5  out of  5
rating by Billy Rowland
"Amy has been great and a lot of help to me. Thank you so much."
We responded:
"Thank you, Billy! I'm happy to hear that Amy has been a great help to you. We appreciate your feedback and are here for any of your insurance needs. Feel free to reach out anytime!"
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ILoveWinnie

February 6, 2025

5  out of  5
rating by ILoveWinnie
"I can’t say enough good things about Kressa O’Connor at State Farm. Her level of professionalism and experience enables me to get the best rates for my home and auto. It’s a relief having a local agent who cares about my needs. I highly recommend Kressa for all your insurance needs. Susan in Wilm NC"
We responded:
"Thank you, Susan, for sharing your experience! I'm happy to know that Kressa's professionalism and expertise have been beneficial in securing the greatest rates for your coverages. It's wonderful to hear that having a local agent who truly cares about your needs has made a difference. If you ever need further assistance or have any questions, please feel free to reach out."
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Haile hagos

February 5, 2025

5  out of  5
rating by Haile hagos
"⭐⭐⭐⭐⭐ Excellent Service! Huge thanks to Kressa O’Connor for her amazing assistance with my online renter's insurance quote today! She was professional, helpful, and made the process seamless. Highly recommend!"
We responded:
"Thank you, Haile, for sharing your experience! I'm happy to hear that Kressa provided such excellent assistance with your insurance quote. Her professionalism and helpfulness are truly valued. If you need anything else or have further questions, feel free to reach out anytime!"
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Esme Sanchez

February 5, 2025

5  out of  5
rating by Esme Sanchez
"Amazing service. Casey helped me figure out my insurance plan and made sure I was comfortable and had all of my expectations met. I would definitely recommend to all my friends and family!"
We responded:
"Thank you, Esme, for sharing your experience! I'm happy to hear that Casey was able to assist you with your insurance plan and ensure your comfort. Your recommendation means a lot to us. If you ever have more questions or need further assistance, feel free to reach out!"
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Holli Guin

February 2, 2025

5  out of  5
rating by Holli Guin
"Amy Sanders was a pleasure to work with, in adding my son to my car insurance policy!"
We responded:
"Thank you, Holli! I'm happy to hear that Amy was a pleasure to work with while adding your son to your insurance policy. We're grateful to have her on our team. If you have any more questions or need further assistance, feel free to reach out anytime."
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Ramin Arbabshirani

January 30, 2025

5  out of  5
rating by Ramin Arbabshirani
"The process was very nice and easy. I’m very satisfied with State Farm and definitely recommend them."
We responded:
"Thank you, Ramin, for sharing your positive experience! I'm glad to know that the process was smooth and that you're satisfied with our service. Your recommendation means a lot to us."
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Cheryl Fuller

January 30, 2025

5  out of  5
rating by Cheryl Fuller
"Casey did a awesome job handling my insurance needs. He was very polite and patient."
We responded:
"Thank you, Cheryl, for sharing your experience! I'm happy to hear that Casey was able to assist you with your insurance needs. His politeness and patience are truly appreciated. If you need further assistance, feel free to reach out to our office anytime!"
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Helen Lewis

January 29, 2025

5  out of  5
rating by Helen Lewis
"Amy was great"
We responded:
"Thank you, Helen! I'm glad to hear that Amy provided you with great service. We appreciate your feedback and are here to assist with any future insurance needs or questions you may have."
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rickybobby5011

January 29, 2025

5  out of  5
rating by rickybobby5011
"Amy Sanders at Johnathan M. Calhoun truly helped me tremendously, and very promptly! She was able to resolve a difficult issue that was no created by State Farm and I am very grateful for that! Reach out to her for seamless experience!"
We responded:
"Thank you, Ricky, for sharing your experience! I'm happy to hear that Amy was able to assist you so effectively and promptly. It's wonderful to know she resolved the issue smoothly. If you need anything else, feel free to reach out to our office anytime!"
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Jane Lawrence

January 29, 2025

5  out of  5
rating by Jane Lawrence
"Nathan took good care of me."
We responded:
"Thank you, Jane, for sharing your experience! I'm happy to know Nathan took good care of you. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Jack Davis

January 27, 2025

5  out of  5
rating by Jack Davis
"We have been with state farm for 30 years now and with Jonathan Calhoun for the past 6 since we have moved to NC. They are always super helpful and respond and update our insurance needs right away! Kressa at their office is who we have chatted with the past few instances and she has got our insurance updated and new cards out within an hour so as to not hold up vehicle purchasing. Great service!!"
We responded:
"Thank you, Jack, for your wonderful feedback! I'm happy to know that our team, especially Kressa, has been able to assist you promptly and efficiently. It's fantastic to hear that your insurance needs are being met without delay. If you ever need further assistance, feel free to reach out to our office anytime. We're here to help!"
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Kim Vaughn

January 24, 2025

5  out of  5
rating by Kim Vaughn
"Kressa O'Connor is always professional and courteous when I talk to or email her. I recently bought a vehicle, I called her from the dealership and she had me proof of insurance in minutes. I returned that vehicle back to the dealer the next day, purchased a different vehicle. Again, I called Kressa from the dealership, she had to take off the first vehicle and add the second one. She was done in minutes and had me proof of insurance. It was rough at the dealership and I was frustrated when I called Kressa both times. Kressa made it so easy and I had proof of insurance in minutes. It was great!! Kressa is an asset and I enjoy working working with her. She's very professional and very nice. Kim Vaughn"
We responded:
"Kim, thank you for sharing your experience! I'm so happy to hear that Kressa was able to assist you promptly with your insurance needs during your vehicle purchases. Her professionalism and efficiency truly make a difference, especially in stressful situations. We're grateful to have her on our team and appreciate your kind words. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
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adam England

January 21, 2025

5  out of  5
rating by adam England
"Walked me through every thing so I got extly what I needed"
We responded:
"I'm happy you found the guidance helpful, Adam! It's wonderful to know you got exactly what you needed. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Robert Sherwin

January 21, 2025

5  out of  5
rating by Robert Sherwin
"Kressa O’Connor has been amazing. I switched from Allstate because they raised my insurance one too many times without any indicators to why. They also have shady billing practices that they blame on underwriting and can't explain themselves. Kressa from this State Farm office called me and listened to what I had to say and formed a policy around what I wanted. Made it smooth and easy to switch providers. I highly recommend giving them a phone call and see what they can do for you!!"
We responded:
"Thank you, Robert, for sharing your experience! I'm happy to know that Kressa was able to assist you with your transition to our Wilmington office and create a policy that meets your needs. It's great to hear that the process was smooth and easy for you. We appreciate your recommendation. Feel free to reach out anytime!"
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Melissa Barton

January 17, 2025

5  out of  5
rating by Melissa Barton
"Sean was great to work with! He is very knowledgeable, professional, and attentive."
We responded:
"Thank you, Melissa, for your wonderful feedback! I'm happy to know that Sean provided you with knowledgeable and attentive service. Our team is dedicated to offering professional support, and it's great to see Sean's efforts recognized. If you have any more questions or need assistance, feel free to reach out anytime."
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Steven Mullaney

January 17, 2025

5  out of  5
rating by Steven Mullaney
"Previously had dealt with Jonathan, and most recently dealt with Collin. Both experiences were very straightforward and professional, this local company has gained my business for life"
We responded:
"Thank you, Steven, for your wonderful feedback! I'm delighted to know that our office provided you with straightforward and professional experiences. Your loyalty means a lot to us, and we're here to assist with any of your insurance needs. Feel free to reach out anytime!"
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Bee

January 16, 2025

5  out of  5
rating by Bee
"I would like to take the time to recognize and thank God for Mr. Nathan Frizzelle and all his help today! 😍👐😊 He did an amazing job assisting me with my online renter's insurance quote today. It is my first renter's insurance policy I have ever purchased and he made everything simple, super fast and easy over the phone. He went over my online quote with me and helped me to understand what options I had available and respected the options I chose. He never pressured me to choose anything out of my comfort zone which made purchasing my policy so much easier! Mr. Nathan I thank you so much for your time, patience, and understanding! I'm so happy with my purchase and now being closer to moving in my new apartment soon! Yes! Huge thank you to State Farm for accepting my policy and making this possible for me!"
We responded:
"Thank you, Bee, for sharing your experience! I'm delighted to hear that Nathan was able to assist you with your insurance quote and make the process smooth and comfortable. It's wonderful to know that you felt supported and respected in your choices. We're excited for you as you move into your new apartment and are here for any future insurance needs or questions. Enjoy your new place!"
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Joe McCuen

January 15, 2025

5  out of  5
rating by Joe McCuen
"Kressa was super helpful and even helped me lower my monthly bill"
We responded:
"Thank you, Joe, for sharing your experience! I'm happy to hear that Kressa was able to assist you and help reduce your monthly bill. Our team is always here to support you with any insurance needs. If you have any questions or need further assistance, feel free to reach out!"
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Charles Sweeny

January 15, 2025

5  out of  5
rating by Charles Sweeny
"Nathan was particularly helpful transferring my insurance policy coverage from vehicle to vehicle after my recent car purchase He was pleasant, knowledgeable and quick to respond. Thanks Nathan, Johnathan, and State Farm!"
We responded:
"Thank you, Charles, for sharing your experience! I'm glad Nathan could assist you with transferring your insurance policy so smoothly. It's wonderful to know that he was pleasant and knowledgeable. We appreciate your kind words and are here for any future needs you may have. Feel free to reach out anytime!"
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Ross Jackson

January 14, 2025

5  out of  5
rating by Ross Jackson
"Mrs. Kressa O’Connor was amazing agent! Even during the Holidays she made herself available to help me with my issues. She possesses what I refer to as the Deep Dark Secret old school customer service!! A very seldom used business building skill!! Rossjackson and"
We responded:
"Thank you, Ross, for your wonderful feedback! I'm delighted to hear that Kressa was able to assist you, even during the busy holiday season. Her dedication to providing exceptional service truly embodies the values we strive for at our office. If you have any further questions or need assistance, feel free to reach out anytime. We're here to help!"
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Cole & Demi

January 14, 2025

5  out of  5
rating by Cole & Demi
"Nathan Frizzelle was professional, responsive, and provided helpful insights while providing insurance quotes for home and auto. Truly a 5 star experience, I would recommend Nathan to anyone with insurance needs!"
We responded:
"Thank you, Cole & Demi, for your fantastic feedback! I'm glad to hear that Nathan provided you with professional and responsive service, along with helpful insights for your insurance needs. Your recommendation means a lot to us. If you have any more questions or need assistance in the future, feel free to reach out!"
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Si Cantwell

January 14, 2025

5  out of  5
rating by Si Cantwell
"Recently had some dealings with my longtime insurer Jonathan Calhoun State Farm. Amy Sanders was very responsive and helpful, and made sure to follow up to see if I had everything I needed. Thanks, Amy!"
We responded:
"Thank you for sharing your experience with us! I'm happy to hear that Amy was responsive and helpful during your dealings with our office. Her dedication to ensuring you had everything you needed is truly appreciated. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Matt Rhodes

January 14, 2025

5  out of  5
rating by Matt Rhodes
"Amy Sanders helped me today and it was the best experience I have ever had dealing with an insurance company. She took care of my new car, and I would have no hesitation sending friends and family to her. Excellent customer service. C Matthew Rhodes Wilmington NC"
We responded:
"Thank you, Matt, for sharing your experience! I'm delighted to know that Amy provided you with such outstanding service. It's wonderful to hear that she made the process of insuring your policy so smooth. We truly appreciate your recommendation to friends and family. If you have any further questions or need assistance, feel free to reach out to our office anytime."
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Jobina Temoney

January 11, 2025

5  out of  5
rating by Jobina Temoney
"I'm truly satisfied with State Farm, I've been with you all for a while now, and the agent Amy is awesome! She has patience when it comes to any questions I have about my policy. She's always helpful! Thanks!"
We responded:
"Thank you, Jobina, for your wonderful feedback! I'm glad to know that you're satisfied with our services and that Amy has been so helpful and patient with your policy questions. We appreciate your loyalty and look forward to continuing to assist you. If you ever have more questions or need further assistance, feel free to reach out!"
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Laurie Yaw

January 10, 2025

5  out of  5
rating by Laurie Yaw
"Collin answered all my questions, got me a great price, and assisted us through moving from prev company to SF. He was mindful of my busy schedule and patiently waited for my responses instead if hounding me. High recommend!"
We responded:
"Thank you, Laurie, for sharing your experience! I'm glad Collin was able to assist you with all your questions and provide a great price. It's wonderful to know that he was considerate of your busy schedule and made the transition smooth for you. We appreciate your high recommendation and are here for any future needs you may have!"