Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Frances Tolson

Frances Tolson

August 8, 2025

5  out of  5
rating by Frances Tolson
"Kressa O'Connor was very helpful changing my insurance policy. She reduce my cost with a better policy from my prior company."
Profile photo of Tammy Spivey

Tammy Spivey

August 8, 2025

5  out of  5
rating by Tammy Spivey
"State Farm Shipyard/Wilmington - Shout out to Kressa for helping me with a letter that I received from my Mortgage company. She was very concerned and definitely went above and beyond to call and get answers for me. Ended our conversation with “That’s what I am here for.” So thankful for people that do care ❤️"
We responded:
"Thank you, Tammy, for your wonderful feedback! I'm so happy to hear that Kressa was able to assist you with your mortgage company letter. Our team is dedicated to providing caring and thorough service, and it's great to know Kressa made a positive impact. Let us know if there's anything else we can do for you!"
Profile photo of Jim Norwood

Jim Norwood

August 4, 2025

5  out of  5
rating by Jim Norwood
"Amy was very helpful in fulfilling my request in a professional and prompt manner. Thank you."
We responded:
"Thank you, Jim! I'm happy to hear that Amy was able to assist you so effectively. Our team is dedicated to providing professional and prompt service. If you need anything else, feel free to reach out!"
Profile photo of Amber Cordell

Amber Cordell

August 1, 2025

5  out of  5
rating by Amber Cordell
"I’ve had the pleasure of working with Shaquita today. Not only is she extremely professional, she was quick to return any phone calls or emails I sent her. But besides that, she’s just so personable and kind. 100% satisfied customer! Thank you!!"
We responded:
"Thanks Amber! We appreciate you choosing us for your insurance needs here in Wilmington."
Profile photo of Matt Jones

Matt Jones

July 25, 2025

5  out of  5
rating by Matt Jones
"I've been with Jonathan Calhoun Agency for many years. They always do a great job. Recently an associate, Amy Sanders did an outstanding job helping me get a declaration document for someone requesting it. Thank you Amy!"
We responded:
"Thank you for your review, Matt! I'm happy to hear that you've had such a positive experience with our office over the years. Amy is indeed a valuable part of our team, and I'm glad she could assist you with the declaration document. Let us know if there's anything else we can do for you!"
Profile photo of Courtney Gee

Courtney Gee

July 23, 2025

5  out of  5
rating by Courtney Gee
"Me. Casey is very nice and professional. He makes it his business to make sure that the customer is satisfied. He's also very knowledgeable of all the services that State farm offers."
We responded:
"Thank you for your review, Courtney! I'm happy to hear that Casey provided you with such a professional and knowledgeable experience. Our team is dedicated to ensuring satisfaction with our services. Let us know if there's anything else we can assist you with!"
Profile photo of Becca Lepore

Becca Lepore

July 23, 2025

5  out of  5
rating by Becca Lepore
"I called to change my address for my renters insurance due to moving for safety reasons. While the claims department has been a different story, Amy with the Jonathan Calhoun office was absolutely wonderful. She helped me with ease while also listening and providing support to me during this extremely difficult time. She went above and beyond to make a client's day a little better!"
We responded:
"Thank you for your review, Becca! I'm happy to hear that Amy was able to assist you with your address change and provide the support you needed during such a challenging time. Your feedback is greatly appreciated, and I'll make sure to share your kind words with her. If there's anything else we can do for you, please let us know!"
Profile photo of Valerie Kaye

Valerie Kaye

July 23, 2025

5  out of  5
rating by Valerie Kaye
"It's no surprise to any homeowner that insurance are rising, rising, rising. This year, when my HO policy came up for renewal, I did a little comparison shopping. Within 24 hours, I received a personalized response from State Farm agent, Kressa O'Connor, here in the Wilmington, NC vicinity. I must have had 1,000 questions and concerns that I emailed to Kressa, and she responded to each and every one within a few hours. She was consistently, kind, professional and as patient as as a saint! Not only did she get me better coverage on my homeowners, she saved me a total of $1,300 this year on my homeowners, wind/hail and automobile insurance. I cannot say enough good things about the service I received from Kressa. Thank you, Kressa, from the bottom of my heart!"
We responded:
"Hey, Valerie! Thanks so much for letting us know that Kressa made such a strong impression while helping with your homeowners, wind/hail, and auto insurance. It’s a tough time for many folks navigating rate changes, so we’re glad Kressa was able to step in with clarity and support when you needed it most. Answering all those questions quickly and thoroughly takes real dedication, and your feedback shows just how much that effort mattered. It’s wonderful to hear that not only did she help improve your coverage, but she also helped you save significantly across the board. Kressa really cares about helping people understand their options and feel confident in their choices. We’re lucky to have her on our team and grateful that you took the time to share your experience. Stories like yours remind us of the real impact service can have. Thank you again for your thoughtful words and for giving us the opportunity to work with you."
Profile photo of Nick Meadows

Nick Meadows

July 21, 2025

5  out of  5
rating by Nick Meadows
"We started a new policy and Sean was very helpful with any questions we had. He was instrumental with getting us up and running."
We responded:
"Thank you for your review, Nick! I'm happy to hear that Sean was able to assist you with your new policy and answer your questions. We're committed to providing excellent service, and it's great to know Sean made a positive impact. If you need anything else, feel free to reach out!"
Profile photo of Maggie Wells

Maggie Wells

July 14, 2025

5  out of  5
rating by Maggie Wells
"Tripp and Jonathan were a tremendous help with our retirement planning. Their expertise in annuities, IRAs, and long-term income strategies gave us confidence in creating a sustainable monthly income plan. They clearly explained our options and tailored everything to fit our goals. Professional, patient, and highly knowledgeable—I'd highly recommend Tripp and Jonathan for anyone inquiring about financial planning at any stage of life."
We responded:
"Thank you for your wonderful feedback, Maggie! I'm delighted to hear that we could assist you with your retirement planning. It's great to know that our expertise in annuities, IRAs, and income strategies helped you feel confident in your financial future. We're always here to help with any of your financial planning needs. Let us know if there's anything else we can do for you!"
Profile photo of Sarah Stancil

Sarah Stancil

July 11, 2025

5  out of  5
rating by Sarah Stancil
"Casey was so helpful! I forgot I had added tow coverage and paid for one, when I called to see if I could get a reimbursement, he walked me right through it!"
We responded:
"Thank you, Sarah! I'm happy to hear that Casey was able to assist you. Our team is always here to make things easier for you. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Yao Wang

Yao Wang

July 8, 2025

5  out of  5
rating by Yao Wang
"Casey was super helpful and friendly throughout the entire process! Everything was smooth and efficient — thank you so much for the support! Highly recommend!"
We responded:
"Thank you for your review, Yao! I'm happy to hear that Casey provided you with such helpful and friendly service. We strive to make every process smooth and efficient for our customers. If you need anything else, feel free to reach out!"
Profile photo of WatchNWait

WatchNWait

July 3, 2025

5  out of  5
rating by WatchNWait
"Kressa O'Connor took great care of my needs with renters insurance, even checked with apartment management to make sure purchasing the correct policy. Highly recommended 7/3/2025 Kressa O'Connor once again restored my faith in insurance agents. Exceptional service even when state farm rates were higher, suggested a change to save me money with my current car insurance provider. Thanks again Kressa!"
We responded:
"I'm happy to hear that Kressa provided excellent assistance with your insurance needs. It's wonderful that she went the extra mile to ensure everything was correct by checking with your apartment management. Thank you for recommending our services! If you have any further questions or need assistance, feel free to reach out."
Profile photo of Alissa Welch

Alissa Welch

June 17, 2025

5  out of  5
rating by Alissa Welch
"I have been having troubles with my insurance and my car registration, Mr. Casey was able to help me through this and guide me through this for when I switched over to him! He is definitely very helpful and would highly recommend him to be your agent!!!"
We responded:
"Thank you for your review, Alissa! I'm happy to hear that Casey was able to assist you with your insurance. We appreciate your recommendation and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Audrey Skinner

Audrey Skinner

June 16, 2025

5  out of  5
rating by Audrey Skinner
"This process was very easy and smooth with Casey. I felt his communication was great and he made my experience stress-free."
We responded:
"Thank you for your review, Audrey! I'm happy to hear that Casey made the process easy and stress-free for you. We aim to provide excellent communication and service. If you have any more questions or need assistance in the future, feel free to reach out!"
Profile photo of Angie W

Angie W

June 10, 2025

5  out of  5
rating by Angie W
"I highly recommend Sean Hunt for all of your life insurance needs. He answered all of my questions, explained the different options and helped me decide what works best for me and my family. Sean definitely knows the ins and outs of life insurance and was a tremendous help!"
We responded:
"Thanks Angie!!! We appreciate you doing business with us!"
Profile photo of Thomas Cayia

Thomas Cayia

June 5, 2025

5  out of  5
rating by Thomas Cayia
"I needed renters insurance for my daughter and I was having trouble finding the land lords required amount. I called and Kressa was so helpful, she walked me through everything and needed. Best part was the price. I called Geico and AllState and saved oved $100. Thank you again for your help!"
We responded:
"Thank you, Thomas! I'm happy to hear that Kressa was able to assist you with your insurance needs and that you found a great price with us. We appreciate your trust and are here for any future insurance questions or needs. Let us know if there's anything else we can do for you!"
Profile photo of Joyce Smith

Joyce Smith

June 5, 2025

5  out of  5
rating by Joyce Smith
"Kressa O’Conner did a great job of taking care of my needs when I was recently in need of a new homeowner’s policy. I had contacted several agencies for a quote and Kressa was the only one to reach out to me. She understood my needs and gave me a quote in a timely manner. In just couple of days my old policy was canceled and my new policy in place. Kressa is polite and knowledgeable and I’m glad she’s the one that contacted me!"
We responded:
"Thank you for your review, Joyce! I'm happy to hear that Kressa was able to assist you effectively with your new policy. Her dedication and understanding of your needs truly make a difference. If you have any more questions or need further assistance, feel free to reach out!"
Profile photo of Lynn McMillan

Lynn McMillan

May 30, 2025

5  out of  5
rating by Lynn McMillan
"Casey was very helpful, thank you so much"
We responded:
"Thank you for your review, Lynn! I'm happy to hear that Casey was able to assist you effectively. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Starr Watson

Starr Watson

May 27, 2025

5  out of  5
rating by Starr Watson
"Amy Sanders, with Jonathan Calhoun, State Farm in Wilmington, NC is a treasure. She spent a long time on the phone twice signing me up. She was professional, polite, patient, helpful, and I never feel rushed. And to boot she has a greater sense of humor. I contacted several companies for quotes, and Amy was a huge factor in my choice of State Farm. I highly recommend her!"
We responded:
"Thank you, Starr, for sharing your experience! I'm delighted to hear that Amy made such a positive impact on your decision. Her professionalism and sense of humor truly shine through, and we're grateful to have her on our team. If you need any further assistance or have questions, please feel free to reach out."
Profile photo of Kim

Kim

May 20, 2025

5  out of  5
rating by Kim
"Casey was efficient, knowledgeable and was able to get my policy done quickly and easily. Highly recommend him!"
We responded:
"Hey, Kim! I'm glad Casey made the process quick and straightforward for your policy. Your recommendation means a lot to us. Thank you!"
Profile photo of Trish Casey

Trish Casey

May 9, 2025

5  out of  5
rating by Trish Casey
"Kressa was great! She was responsive and efficient. She also saved me money on my new policy. 😊"
We responded:
"Thank you, Trish! I'm happy to hear that Kressa was able to assist you efficiently and help you save on your new policy. We appreciate your feedback and are here for any future insurance needs or questions you may have. 😊"
Profile photo of Shaun B

Shaun B

May 6, 2025

5  out of  5
rating by Shaun B
"Casey did a great job assisting me with transferring my renters insurance with no inconvenience at all. Highly recommend him and his team for not only the service but being absolutely clear about details regarding my policy."
We responded:
"Thank you, Shaun, for sharing your experience! I'm happy to hear that Casey made the process of transferring your insurance smooth and hassle-free. It's wonderful to know that the clarity and service provided met your expectations. If you have any more questions or need assistance in the future, feel free to reach out to our office."
Profile photo of Hide

Hide

May 6, 2025

5  out of  5
rating by Hide
"Amy, was very helpful during my call she answered all my questions with respect and acknowledgement"
We responded:
"Thank you for sharing your experience! I'm happy to hear that Amy was able to assist you effectively and respectfully. It's wonderful to know that your questions were answered to your satisfaction!"
Profile photo of Jason Mohn

Jason Mohn

April 26, 2025

5  out of  5
rating by Jason Mohn
"Casey was fantastic to work with. He was very kind and efficient. He made sure we got as close to identical coverage in NC that we had in PA."
We responded:
"Thank you, Jason, for sharing your experience! I'm happy to hear that Casey provided you with such kind and efficient service. It's great to know he was able to match your coverage needs so closely. If you have any further questions or need assistance, feel free to reach out to our office anytime."