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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Apollo Arcanum

Apollo Arcanum

September 22, 2025

5  out of  5
rating by Apollo Arcanum
"Casey was great helped me quickly and efficiently."
We responded:
"Apollo, thank you for your feedback! I'm glad to hear Casey was able to assist you quickly and efficiently. We appreciate your support and look forward to helping you with any future insurance needs. Let us know if there's anything else we can do for you!"
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Barbara Weaver

September 18, 2025

5  out of  5
rating by Barbara Weaver
"Tripp Wells has been so incredibly helpful and patient and kind throughout our dealing with a Traditional IRA left by my sister at her death. We know nothing in regard to all that’s required to complete the process, and have had to contact him numerous times. He’s gone out of his way and handled things for us that were not in his job description I’m certain, but he did those things out of the goodness of his heart. He’s just been remarkable! I could never thank him enough! ⭐️ ⭐️⭐️⭐️⭐️ PLUS"
We responded:
"Thank you, Barbara, for sharing your experience! I'm so happy to hear that Tripp has been such a great help to you during this challenging time. His dedication and kindness truly make a difference, and I'm glad he could support you with the IRA process. If there's anything else you need, feel free to reach out!"
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Alissa Welch

September 16, 2025

5  out of  5
rating by Alissa Welch
"I must say that this agency has definitely been helpful since I switched back to them. While talking on the phone with Mr. Sean, he didn't just go over Life Insurance with me, he went into full detail about the possibilities that could happen and how the policy will help out in any situation. Not only did he do that, he also wasn't pressuring me to sign up for the policy, Mr. Sean instead mentioned that I can think about it, and if I had any more questions I could reach out. The main things I like about this place, is not feeling pressured into signing up for policies, go into full detail (very knowledgeable) about the policies and answer any questions you have, and they call you beforehand to set up an appointment to have the call so you're not caught off guard."
We responded:
"Thank you for your review, Alissa! I'm happy to hear that Casey was able to assist you with your insurance. We appreciate your recommendation and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Eleanor Pait

September 16, 2025

5  out of  5
rating by Eleanor Pait
"This 5 star review is specifically for Amy! I could bore you to tears with the saga that got me to Amy but to summarize- I needed documentation that on one specific day in February, 3 years ago, the state of Virginia needed proof that I was still insured after I moved and transferred my policy to NC. I only found out I needed this because I tried to go get my license renewed and I was told I had to simply make a quick call...5 months later (and many many things happening outside of this) we finally meet Amy. On this particular morning I had spoken to the Virginia State Farm office, the North Carolina State Farm office and was finally sent to this angel. I explained to her what was going on plus what I thought might be blocking other agents from finding the exact thing I needed. BTW, they were all also lovely to work with, no complaints, but Amy wins. Between my clues and her talent she found it! She sent it over to me and I got the rest resolved. May her magic carry on with me to the DMV later to finally get this license taken care of lol. Jonathan Calhoun, give Amy a raise and a month paid vacation because she is literally making me want to come back to State Farm as a client just because of how calm to speak with, quick to listen, and determined to find the answer to my problem Amy was. Thank you so much, Amy!!!"
We responded:
"Eleanor, thank you for sharing your experience! I'm so happy to hear that Amy was able to assist you with such dedication and skill. It's wonderful to know she made a positive impact on your situation. I'll be sure to pass along your kind words to her. If there's anything else you need, feel free to reach out!"
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Keasha Johnson

September 16, 2025

5  out of  5
rating by Keasha Johnson
"Shaquita was very helpful."
We responded:
"Thank you, Keasha! I'm happy to hear that Shaquita was able to assist you effectively. Our team is dedicated to providing excellent service. If you have any more questions or need further assistance, feel free to reach out!"
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Trey Armstrong

September 16, 2025

5  out of  5
rating by Trey Armstrong
"Being self employed I realized I needed to start my IRA but wanted to be sure I was doing the right things. Tripp took great care of me and showed me a detailed analysis of potential and very possible projections to include different avenues to reach them. He also included what it would look like after I retire and begin to use these funds. These things can be confusing, but after speaking with him and his ability to turn difficult things into something I can easily understand I feel extremely comfortable and know he has my best interest in mind. I highly recommend for the same experience."
We responded:
"Thank you, Trey, for sharing your experience! I'm happy to hear that Tripp was able to provide you with a clear and detailed analysis for your IRA. It's great to know you feel comfortable and confident with the guidance you received. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for recommending us!"
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Kara Blanchard

September 11, 2025

5  out of  5
rating by Kara Blanchard
"Casey was super helpful!! We just moved here from WA State and have been with State Farm for over 30 years so it was awesome to feel taken care of here in NC like we've always been!"
We responded:
"Thank you, Kara! I'm happy to hear that Casey was able to assist you and make your transition to NC smooth. It's wonderful to know you felt well taken care of. We're here for any of your insurance needs, so feel free to reach out anytime!"
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William Nixon

September 10, 2025

5  out of  5
rating by William Nixon
"Sean Hunt has been helping me and my family for years. A relationship that started with my father and transitioned over to myself. I cant thank him enough for all he has done and how easy he makes the overall process. I always know i will be taken care of whenever I reach out. Thanks Again!!!"
We responded:
"Thank you, William! I'm happy to hear about the positive experience you've had with Sean over the years. It's wonderful to know that he has made the process easy for you and your family. We appreciate your trust and look forward to continuing to support you. Let us know if there's anything else we can do for you!"
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Brandon Cox

September 9, 2025

5  out of  5
rating by Brandon Cox
"Sean Hunt was very helpful getting me set up with a life insurance policy that suits my needs!"
We responded:
"Thank you, Brandon! I'm happy to hear that Sean was able to assist you in finding a life insurance policy that fits your needs. Our team is dedicated to providing personalized service, and it's great to know Sean delivered that for you. If you have any more questions or need further assistance, feel free to reach out anytime!"
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JoAnn Caruso

September 3, 2025

5  out of  5
rating by JoAnn Caruso
"I had recently moved to NC and the agent , Cressa, helped me daily until I received the coverage I needed. She was always available and did research on my behalf."
We responded:
"JoAnn, thank you for sharing your experience! I'm happy to hear that Cressa was able to assist you with your insurance needs during your move to NC. Our team is dedicated to providing personalized support, and it's great to know Cressa was there for you every step of the way. If you need anything else, feel free to reach out!"
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Louie Warren

August 27, 2025

5  out of  5
rating by Louie Warren
"Sean Hunt was very professional and willing to answer any questions that I had with HO and Wind & Hail coverage. I would definitely recommend Sean Hunt with Jonathan Calhoun’s State Farm agency."
We responded:
"Thank you, Louie! I'm happy to hear that Sean provided you with the professional assistance you needed for your coverage questions. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Sam Penry

August 26, 2025

5  out of  5
rating by Sam Penry
"I am James Pfaff at 339 Habersham Ave, Rocky Point, NC Kressa O'Donnell is magical. We bought a new house and ended up with a company set up by my realtor. A mess. She got us out of it, added essential coverages, and still save us bunch of $$$."
We responded:
"Thank you, James, for sharing your experience! I'm happy to hear that Kressa was able to assist you with your insurance needs and save you money. We appreciate your trust and are here to help with anything else you might need. Let us know if there's anything more we can do for you!"
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John Cox

August 20, 2025

5  out of  5
rating by John Cox
"Sean was very thorough and easy to deal with, was able to give good insights and a good counter perspective to give a complete overview on the situation."
We responded:
"Thank you for your review, John! I'm happy to hear that Sean provided thorough insights and a balanced perspective. Our team is dedicated to delivering comprehensive service. If you need anything else, feel free to reach out!"
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brenda general

August 15, 2025

5  out of  5
rating by brenda general
"Amy Sanders is very professional, polite and Knowledgeable. She resolved the matter we discussed. I am a happy customer. Thank you Amy!"
We responded:
"Thank you for your review, Brenda! I'm delighted to hear that Amy provided you with such professional and knowledgeable service. It's wonderful to know that you're a happy customer. If you ever need anything else, feel free to reach out!"
Profile photo of Ann Mason

Ann Mason

August 14, 2025

5  out of  5
rating by Ann Mason
"Kressa O'Connor took great care of me and had impeccable service."
We responded:
"Thank you, Ann! I'm happy to hear that Kressa provided you with such excellent service. Our team is dedicated to offering the best care possible. If you need anything else, feel free to reach out!"
Profile photo of Frances Tolson

Frances Tolson

August 8, 2025

5  out of  5
rating by Frances Tolson
"Kressa O'Connor was very helpful changing my insurance policy. She reduce my cost with a better policy from my prior company."
We responded:
"Thank you for your review, Frances! I'm happy to hear that Kressa was able to assist you in updating your insurance policy and finding a more cost-effective option. We always aim to provide the best service possible. If you have any more questions or need further assistance, feel free to reach out!"
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Tammy Spivey

August 8, 2025

5  out of  5
rating by Tammy Spivey
"State Farm Shipyard/Wilmington - Shout out to Kressa for helping me with a letter that I received from my Mortgage company. She was very concerned and definitely went above and beyond to call and get answers for me. Ended our conversation with “That’s what I am here for.” So thankful for people that do care ❤️"
We responded:
"Thank you, Tammy, for your wonderful feedback! I'm so happy to hear that Kressa was able to assist you with your mortgage company letter. Our team is dedicated to providing caring and thorough service, and it's great to know Kressa made a positive impact. Let us know if there's anything else we can do for you!"
Profile photo of Jim Norwood

Jim Norwood

August 4, 2025

5  out of  5
rating by Jim Norwood
"Amy was very helpful in fulfilling my request in a professional and prompt manner. Thank you."
We responded:
"Thank you, Jim! I'm happy to hear that Amy was able to assist you so effectively. Our team is dedicated to providing professional and prompt service. If you need anything else, feel free to reach out!"
Profile photo of Amber Cordell

Amber Cordell

August 1, 2025

5  out of  5
rating by Amber Cordell
"I’ve had the pleasure of working with Shaquita today. Not only is she extremely professional, she was quick to return any phone calls or emails I sent her. But besides that, she’s just so personable and kind. 100% satisfied customer! Thank you!!"
We responded:
"Thanks Amber! We appreciate you choosing us for your insurance needs here in Wilmington."
Profile photo of Matt Jones

Matt Jones

July 25, 2025

5  out of  5
rating by Matt Jones
"I've been with Jonathan Calhoun Agency for many years. They always do a great job. Recently an associate, Amy Sanders did an outstanding job helping me get a declaration document for someone requesting it. Thank you Amy!"
We responded:
"Thank you for your review, Matt! I'm happy to hear that you've had such a positive experience with our office over the years. Amy is indeed a valuable part of our team, and I'm glad she could assist you with the declaration document. Let us know if there's anything else we can do for you!"
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Courtney Gee

July 23, 2025

5  out of  5
rating by Courtney Gee
"Me. Casey is very nice and professional. He makes it his business to make sure that the customer is satisfied. He's also very knowledgeable of all the services that State farm offers."
We responded:
"Thank you for your review, Courtney! I'm happy to hear that Casey provided you with such a professional and knowledgeable experience. Our team is dedicated to ensuring satisfaction with our services. Let us know if there's anything else we can assist you with!"
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Becca Lepore

July 23, 2025

5  out of  5
rating by Becca Lepore
"I called to change my address for my renters insurance due to moving for safety reasons. While the claims department has been a different story, Amy with the Jonathan Calhoun office was absolutely wonderful. She helped me with ease while also listening and providing support to me during this extremely difficult time. She went above and beyond to make a client's day a little better!"
We responded:
"Thank you for your review, Becca! I'm happy to hear that Amy was able to assist you with your address change and provide the support you needed during such a challenging time. Your feedback is greatly appreciated, and I'll make sure to share your kind words with her. If there's anything else we can do for you, please let us know!"
Profile photo of Valerie Kaye

Valerie Kaye

July 23, 2025

5  out of  5
rating by Valerie Kaye
"It's no surprise to any homeowner that insurance are rising, rising, rising. This year, when my HO policy came up for renewal, I did a little comparison shopping. Within 24 hours, I received a personalized response from State Farm agent, Kressa O'Connor, here in the Wilmington, NC vicinity. I must have had 1,000 questions and concerns that I emailed to Kressa, and she responded to each and every one within a few hours. She was consistently, kind, professional and as patient as as a saint! Not only did she get me better coverage on my homeowners, she saved me a total of $1,300 this year on my homeowners, wind/hail and automobile insurance. I cannot say enough good things about the service I received from Kressa. Thank you, Kressa, from the bottom of my heart!"
We responded:
"Hey, Valerie! Thanks so much for letting us know that Kressa made such a strong impression while helping with your homeowners, wind/hail, and auto insurance. It’s a tough time for many folks navigating rate changes, so we’re glad Kressa was able to step in with clarity and support when you needed it most. Answering all those questions quickly and thoroughly takes real dedication, and your feedback shows just how much that effort mattered. It’s wonderful to hear that not only did she help improve your coverage, but she also helped you save significantly across the board. Kressa really cares about helping people understand their options and feel confident in their choices. We’re lucky to have her on our team and grateful that you took the time to share your experience. Stories like yours remind us of the real impact service can have. Thank you again for your thoughtful words and for giving us the opportunity to work with you."
Profile photo of Nick Meadows

Nick Meadows

July 21, 2025

5  out of  5
rating by Nick Meadows
"We started a new policy and Sean was very helpful with any questions we had. He was instrumental with getting us up and running."
We responded:
"Thank you for your review, Nick! I'm happy to hear that Sean was able to assist you with your new policy and answer your questions. We're committed to providing excellent service, and it's great to know Sean made a positive impact. If you need anything else, feel free to reach out!"
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Maggie Wells

July 14, 2025

5  out of  5
rating by Maggie Wells
"Tripp and Jonathan were a tremendous help with our retirement planning. Their expertise in annuities, IRAs, and long-term income strategies gave us confidence in creating a sustainable monthly income plan. They clearly explained our options and tailored everything to fit our goals. Professional, patient, and highly knowledgeable—I'd highly recommend Tripp and Jonathan for anyone inquiring about financial planning at any stage of life."
We responded:
"Thank you for your wonderful feedback, Maggie! I'm delighted to hear that we could assist you with your retirement planning. It's great to know that our expertise in annuities, IRAs, and income strategies helped you feel confident in your financial future. We're always here to help with any of your financial planning needs. Let us know if there's anything else we can do for you!"